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How do I transfer my website?


If you've grown tired of your old host and decided to make the switch to us, the first step is to signup for a web hosting package and mark your domain as a transfer during the checkout process. After your order is complete and you would like us to transfer your website for you, simply send a support ticket to the technical department with the following information: Old host's control panel...

How do I update my DNS servers?


If you're transferring your hosting account to us, you'll need to update your domain's DNS servers so that your domain will know to point to our web servers. Depending on which host you're coming from, there are different procedures to update your DNS servers for your domain. However, this can usually be done by logging in to your old host's client area and going to the domain management...

How long does it take to transfer an account?


Depending on the size of your account, it may take anywhere from an hour to 24 hours to successfully transfer all of your data from your old host to us. After your data has been transferred, you can access your account via http://yourIP/~accountName if the DNS servers for your domain have not propagated yet. Note: yourIP and accountName can be found in the "Welcome" email you received after...